When you block your card, it is important that you state the full and correct Visa card number. Please note that it is the responsibility of the cardholder that Visa International is contacted immediately after the card is lost or stolen. Keep your card number in a safe, yet accessible place. Useful telephone numbers:
In other countries, please use the telephone number for the US (reverse charge call): + 1 410 581 9994
Our Helpdesk is at your service and, for instance, it can increase your personal spending limit within a few minutes. Most other card providers cannot offer this service.
If you need a replacement card, a new PIN code, card activation or blocking or to get other kinds of advice or guidance, please feel free to contact Trusted Novus Bank. You will be asked for your password when contacting the Helpdesk by phone or email.
Tel No.: +350 200 59241
Opening hours:
08.00 - 23.59 Monday through Friday
13.30 - 21.30 Saturdays and Sundays
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.