There are two ways you can block your card.
When you call Visa International to block your card, it is important that you state the full and correct Visa card number. Please note that it is the responsibility of the cardholder that Visa International is contacted immediately after the card is lost or stolen. Keep your card number in a safe, yet accessible place.
In other countries, please use the telephone number for the US (reverse charge call): + 1 410 581 9994
Our Card Services Help Desk is at your service, and for instance, it can increase your personal spending limit within a few minutes. Most other card providers cannot offer this service.
If you need a replacement card, card activation or blocking or to get other advice or guidance, please feel free to contact Trusted Novus Bank. You will be asked for your password when contacting the Card Services Help Desk by phone or email.
Tel No.: +350 200 23000
Opening hours:
08.00 - 20.00 Monday through Friday
09.00 - 17.00 Saturdays and Sundays
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Trusted Novus Bank Limited is a company registered and incorporated in Gibraltar with company No. 03936.
Trusted Novus Bank Limited is regulated by the Gibraltar Financial Services Commission under the Financial Services Act 2019 (Permission No. 3207).
Registered address: 76, Main Street, P.O. Box 143, Gibraltar, GX11 1AA.