Cashier Services
Monday | 10:00 – 14:00 |
Tuesday | 10:00 – 14:00 |
Wednesday | 10:00 – 14:00 |
Thursday | 10:00 – 14:00 |
Friday | 10:00 – 14:00 |
Saturday | Closed |
Sunday | Closed |
Banking Hall
Monday | 09:00 – 16:30 |
Tuesday | 09:00 – 16:30 |
Wednesday | 09:00 – 16:30 |
Thursday | 09:00 – 16:30 |
Friday | 09:00 – 16:30 |
Saturday | Closed |
Sunday | Closed |
Cards Services
Our cards services team is available 7 days a week and can be contacted by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or calling +350 200 23000. Outside opening hours you can contact Visa International to block your card using the following link Assistance in connection with your card (trustednovusbank.gi)
Monday | 08:00 – 20:00 |
Tuesday | 08:00 – 20:00 |
Wednesday | 08:00 – 20:00 |
Thursday | 08:00 – 20:00 |
Friday | 08:00 – 20:00 |
Saturday | 09:00 - 17:00 |
Sunday | 09:00 - 17:00 |
* Bank holidays | cards helpdesk open from 09:00 - 17:00 |
Netbank Services
Our Netbank services team is available 7 days a week and can be contacted by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or calling +350 200 23002
Monday | 08:00 – 20:00 |
Tuesday | 08:00 – 20:00 |
Wednesday | 08:00 – 20:00 |
Thursday | 08:00 – 20:00 |
Friday | 08:00 – 20:00 |
Saturday | 09:00 - 17:00 |
Sunday | 09:00 - 17:00 |
* Bank holidays | netbank helpdesk open from 09:00 - 17:00 |
Appointments
No fixed times - we adjust to your wishes. All you have to do is to contact us to schedule an appointment.
