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Opening hours

Cashier Services

Monday

10:00 – 14:00

Tuesday

10:00 – 14:00

Wednesday

10:00 – 14:00

Thursday

10:00 – 14:00

Friday

10:00 – 14:00

Saturday

Closed

Sunday

Closed

Banking Hall

Monday

09:00 – 16:30

Tuesday

09:00 – 16:30

Wednesday

09:00 – 16:30

Thursday

09:00 – 16:30

Friday

09:00 – 16:30

Saturday

Closed

Sunday

Closed

Cards Services

Our cards services team is available 7 days a week and can be contacted by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or calling +350 200 23000. 

Monday

08:00 – 20:00

Tuesday

08:00 – 20:00

Wednesday

08:00 – 20:00

Thursday

08:00 – 20:00

Friday

08:00 – 20:00

Saturday

09:00 - 17:00

Sunday

09:00 - 17:00

* Bank holidays

cards helpdesk open from 09:00 - 17:00

Outside opening hours you can contact Visa International to block your card using the following link Assistance in connection with your card (trustednovusbank.gi) 

Netbank Services

Our Netbank services team is available 7 days a week and can be contacted by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or calling +350 200 23002 

Monday

08:00 – 20:00

Tuesday

08:00 – 20:00

Wednesday

08:00 – 20:00

Thursday

08:00 – 20:00

Friday

08:00 – 20:00

Saturday

09:00 - 17:00

Sunday

09:00 - 17:00

* Bank holidays

netbank helpdesk open from 09:00 - 17:00

Appointments


No fixed times - we adjust to your wishes. All you have to do is to contact us to schedule an appointment.

Bank Holidays