Opening hours
Cashier Services
Monday | 10:00 – 14:00 |
Tuesday | 10:00 – 14:00 |
Wednesday | 10:00 – 14:00 |
Thursday | 10:00 – 14:00 |
Friday | 10:00 – 14:00 |
Saturday | Closed |
Sunday | Closed |
Banking Hall
Monday | 09:00 – 16:30 |
Tuesday | 09:00 – 16:30 |
Wednesday | 09:00 – 16:30 |
Thursday | 09:00 – 16:30 |
Friday | 09:00 – 16:30 |
Saturday | Closed |
Sunday | Closed |
Cards Services
Our Cards Helpdesk is available 7 days a week and can be contacted by emailing
Monday | 08:00 – 20:00 |
Tuesday | 08:00 – 20:00 |
Wednesday | 08:00 – 20:00 |
Thursday | 08:00 – 20:00 |
Friday | 08:00 – 20:00 |
Saturday | 09:00 - 17:00 |
Sunday | 09:00 - 17:00 |
* Bank holidays | Open from 09:00 - 17:00 |
Outside opening hours you can contact Visa International to block your card using the following link Assistance in connection with your card (trustednovusbank.gi)
Netbank Services
Our Netbank Helpdesk is available 7 days a week and can be contacted by emailing
Monday | 08:00 – 20:00 |
Tuesday | 08:00 – 20:00 |
Wednesday | 08:00 – 20:00 |
Thursday | 08:00 – 20:00 |
Friday | 08:00 – 20:00 |
Saturday | 09:00 - 17:00 |
Sunday | 09:00 - 17:00 |
* Bank holidays | Open from 09:00 - 17:00 |
Appointments
No fixed times - we adjust to your wishes. All you have to do is to contact us to schedule an appointment.