Join Us as an Account Manager.

Build relationships. Make an impact. Grow your career. 

Are you a people‑focused professional who loves helping clients succeed? Do you enjoy variety, problem‑solving, and building trusted relationships? If so, we’d love to hear from you. 

As an Account Manager, you’ll be a dedicated generalist at the heart of our client relationships supporting, guiding, and adding real value to the businesses we work with. You’ll help clients navigate the world of banking while delivering service that’s Easy, Personal & Out of the Ordinary. 

In this role, no two days are the same. You’ll: 

• Manage a portfolio of low‑complexity, low‑risk clients, ensuring accounts are handled in line with Bank policies 

• Develop a strong understanding of your clients’ businesses, operating needs, and goals 

• Support the onboarding of new accounts and manage updates to existing relationships

• Help clients access the right mix of banking products and services to meet their needs 

• Spot opportunities to cross‑sell products while improving efficiency and service quality 

• Conduct account reviews and support effective risk management, working closely with Relationship Managers 

• Gather and analyse client information to meet credit, AML, and regulatory requirements 

• Work collaboratively with colleagues to deliver an exceptional client experience 

• Support and coach team members, helping everyone perform at their best 

You’ll succeed in this role by being proactive, motivated, and genuinely passionate about what you do. You will: 

• Take ownership of your objectives and your ongoing professional development 

• Maintain high levels of client satisfaction by aligning expectations and delivering consistently  Build strong teamwork and contribute positively to the wider business 

• Use your client network and relationships to help generate new business opportunities 

• Develop your skills and qualifications as you move into more complex client relationships

• Demonstrate a solid understanding of client due diligence, financial statements, and regulatory requirements 

• Successfully complete required assessments and training along the way 

Personal Qualities 

• Strong interpersonal skills and a natural ability to build trust 

• High integrity and a “do the right thing” mindset

• Attention to detail and a diligent, thoughtful approach 

• Confidence and assertiveness, with the ability to balance stakeholder needs 

• Self‑awareness and a desire to learn and improve

• Self‑Management Skills 

• Excellent organisation and prioritisation skills 

• A mindset for improving processes and client experiences 

• The ability to find practical, win‑win solutions

Technical & Market Knowledge 

• A good understanding of banking products and services 

• Awareness of regulatory, legal, and financial considerations affecting businesses 

• Interest in market trends, current affairs, and global financial developments

• Confidence handling client queries, simplifying complex topics, and overcoming objections 

Why Join Us? 

You’ll be joining a supportive team that values collaboration, development, and exceptional service. This is a role where you can grow, build lasting relationships, and truly add value for your clients, your colleagues, and your career.  Interested, or have questions?  Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. for further information. 

Closing date for applications:  30th April 2026