Dear client,
I am pleased to share some exciting news about a significant milestone in our ongoing journey to enhance your banking experience. For the past two years, our team has been hard at work building a new Banking system that will foster innovation and keep the Bank at the forefront of technology, and at the same time be true to our vision and values.
Our aim is to go live with our new system by the end of November 2024. We will communicate the exact date in the near future and rest assured that should anything else change, you will be notified timely throughout the journey.
This project represents a substantial investment in our future together. Having a banking partner that not only provides you with personal service but is also focused on meeting your evolving Banking needs.
We are committed to making your banking experience easier and more convenient, because we believe that listening to what's important to you is the first step towards changing the way you bank. We understand how much you value our dedicated staff's service, and that will remain the same.
Over the coming months, we will be sharing detailed information about the progress of this project, as well as highlighting the new features and improvements you can expect. In the next two weeks, we will provide you with details on the new services and features and introduce an enhanced Client Support Team which will keep you informed and guide you through this transition.
While the transition to the new system may cause some inconvenience or disruption, we are committed to upholding our values and ensuring transparent communication with you throughout the process.
Thank you for being a valued part of this journey. As we move forward, we remain committed to listening to your feedback to ensure we provide you with a seamless experience.
We are confident that this transformation will set new standards of service and we look forward to bringing these exciting enhancements to you soon.
Trusted Novus Bank CEO
Christian Garcia
