Our Card Services Help Desk is at your service, and for instance, can increase your spending limit within a few minutes*. Most other card providers cannot offer this service.
You will be asked for your password when contacting the Card Services Help Desk as a means of identification.
*Subject to account funds availability.
For further information, please do not hesitate to contact our Card Services Help Desk by phone or email:
Tel No: +350 200 23000
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Opening hours:
08:00 – 20:00 Monday through Friday 09:00 – 17:00 Saturdays and Sundays
Scam Alert: Suspected Fraud Messages
We are aware of scam texts pretending to be Trusted Novus Bank saying your card is blocked and asking you to call them.
Please ignore these messages. We will never ask for your full card number, PIN or codes by phone or SMS.