Skip to main content

Welcome to our central hub for communication throughout our new banking system journey.

Here you will find the most recent updates of how things are progressing including our communication journey which will help you navigate this transition as smoothly as possible. You will also be able to find an FAQs section that we will continue to update as new questions arise, as well as any details about the forthcoming new features.

Changing the way you bank

We have listened to your feedback through client surveys and designed our new system with your asks in mind. This not only provides you with a personalised service but it is also focused on meeting your evolving Banking needs. Our aim is to go live with our new banking system early 2025.


Explore some of the New Features!

While we have a Cards Management App you can use to manage your Cards, TNBank has never offered a Mobile Banking App. Using the App, you will be able to do all of your day to day banking activities.

This new Online Banking system is easier to use, but most importantly, it is scalable, so we can continually improve it based on your requirements. We will provide more information soon. 

The Cards App will remain, but the balance displayed on the App will be the balance on the account. If you make a purchase using your debit card, your bank account will be debited in real-time rather than the following day, as it currently is. Making managing your budget easier.

If you are a corporate client, you can execute bulk payments by uploading a file in either .CSV or .XML format with the payments. Alternatively, you can add the payments directly to your Online Banking using a list format.

Got a question? Connect with us directly through your app. You can now reach out to us directly with inquiries on specific topics, ensuring that your questions and concerns are addressed more efficiently. 

We will use an extra factor for making payments.


Don't miss anything

Over the coming months, we will be sharing detailed information about the progress of this project, as well as highlighting the new features and improvements you can expect. Below is a detailed timeline of the key messages and updates you will recieve.

More details about our journey will be available soon.

FAQS

Have questions? We've got answers! Below are some of the most common questions you might have. If you don't see what you're looking for, feel free to reach out to our support team for further assistance!

Accounts


Online Banking


Support