We are having issues with payments, both incoming and outgoing in USD. At present we are unable to receive and send payments due to our current USD correspondent bank and partners.
We are urgently reaching out to alternative partners to establish a solution, but if you, as our client, need to receive funds, please request the sender to transfer in GBP or EUR if possible, until the situation has been resolved.
Scam Alert: Suspected Fraud Messages
We are aware of scam texts pretending to be Trusted Novus Bank saying your card is blocked and asking you to call them.
Please ignore these messages. We will never ask for your full card number, PIN or codes by phone or SMS.