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Personal Loan Customer Journey

Are you looking to bridge the gap between your dream and reality?

A personal loan will allow you to borrow an  amount of money, which you pay back in monthly instalments over a set period of time – usually between 1 and 10 years.

Come to Trusted Novus Bank for an initial conversation and let us help you understand how personal loans work, the key steps and        an indicative amount you might be able to borrow. 

1. Consider your Options

Deciding to take out a personal loan can be a big decision, whether it’s to buy a car, for home improvement, or saving towards educational fees. Come in to Trusted Novus Bank (TNB) and we can discuss your options and support you when considering the following:

  • Understanding the responsibility of having a loan
  • Understanding the risks and implications
  • Understanding the additional costs involved

2. Exploration Meetings

  • Come and speak to us to discuss your financial situation and to understand the next steps to proceed with your Personal Loan
  • Get an indication as to how much you might be able to borrow
  • Understand the key documents you will need to provide when applying for a personal loan from TNB
  • Understand the additional costs involved in setting-up and repaying the personal loan
  • Understand the different repayment plans we can offer, depending on your circumstances

3. Is this right for you?

  • You will receive your personalised meeting summary including fees and interest rate levels, and pre-contract information sheet, this will help you make decision as to whether it suits your requirements
  • At this point you will have a good understanding of the commitment involved in having a personal loan

4. Approval

  • Submit your application and other relevant documents to your Relationship Manager
  • Our team will review your application and get back to you

5. Confirmation

  • Once the application is approved (valid for 3 months from approval date), we will issue you with the loan documents; this includes a facility letter and key terms and conditions
  • You will sign the forms and your Relationship Manager will proceed with the loan

6. Completion

  • Drawdown
  • Your loan amount will be reflected on your account!

We at Trusted Novus Bank want to help make your journey of receiving a personal loan easy, personal and out of the ordinary.