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Online Banking support

How to use our new Banking System

user guides
online banking support

How to use our new Banking System

user guides
FAQs
Communications hub
Contact us

First time enrolment

Welcome to your new digital banking experience! 

Before you get started you must have the following at hand:

  • An email from the Bank with your username.
  • An SMS from the Bank with your activation code.
  • Download the new Trusted Novus Bank Mobile Application via the App store or Google Play Store. Without downloading the application you will be unable to log in to either the Mobile Banking Application or Online Banking (NetBank). 
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How to login to NetBank (Online Banking)

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Setting up a new device

If you have lost your device or setting up a new one, here is a simply guide to help you.

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Standing Orders

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Making payments outside of TNB

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Explore more

User Guides

Welcome to your new digital banking experience, need help? We have created a variety of userguides to help you!

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Frequently Asked Questions

Have a question not covered in the userguides? Check our FAQ's.

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Contact Us

For any issues please contact your usual point of contact. 

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